FAQ

Anytime! Our courses have rolling admissions and you may enroll in any course at your convenience.

From your enrollment date, you have up to nine months to complete a course.

Courses may be taken concurrently, you can enroll in as many TeacherStep courses as you would like.

Non-teachers may retake the course. Teachers require prior approval by the Office of Educator Certification of the State Department of Education before retaking one of these courses for credit.

TeacherStep Graduate Credit Courses ("Mastering the Teaching of" and "Instructional Technology for") are offered in partnership with Converse University for 3 graduate credits per course. Upon completion of a graduate credit course, students may request a transcript from Converse University. Credits may be applied towards professional development, licensure renewal, career and salary advancement. All TeacherStep Graduate Credit Courses courses are 500 level or higher and offered as professional development education courses at the graduate level. TeacherStep Professional Development Courses ("Teaching Strategies:") are offered for 60 renewal credits per course towards license renewal. Upon completion of an advancement credit course, students can print a Professional Development Certificate from the Moodle e-Classroom site. It will also be automatically sent to the student by email upon course completion. Transcripts are not offered for Professional Development Courses. TeacherStep Professional Development courses and are not applicable for a degree and are not graduate level courses.

Converse University offers Graduate Credit Courses in a distance learning format to be used by teachers to meet state or district recertification requirements. These courses are NOT designed to satisfy requirements for those seeking to teach at the community college level or above, or for dual enrollment. It is the decision of another institution whether or not these courses will be accepted as transfer credits towards a master's or an advanced degree at another college or university. If you are currently in a graduate education program, let your advisor evaluate the course syllabus for these courses.

We recommend that teachers contact their state department of education or school district to determine whether these courses are acceptable for recertification or other professional needs.

All TeacherStep Graduate Credit Courses are accredited through Converse University. Converse University is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award baccalaureate, master's, and educational specialist degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, GA, 30033 or call 404-679-4500 for questions about the accreditation of Converse University.

TeacherStep assigns letter grades for courses. If a student does not complete all the assignments in the 9-month time frame, the resulting grade will reflect an average of the completed work and zero(s) for the work that is outstanding. There are no extensions granted for these courses.

Your grade is usually reported to the Registrar’s office within 10 days from your completion of the Final Exam. A Transcript of your grade may be requested once your grade has been reported to the Registrar’s office. You do not have to wait until the end of a semester to receive a Transcript.

These courses are not offered for the completion of course work leading toward a post-secondary degree. Therefore, Form 1098-T is not required for the courses.

Students may order online an official, certified PDF of your transcript to be delivered electronically or mailed. Online Transcript Ordering – For TeacherStep Students: Click here to create your online account to request transcipts online. If this is your first time using the online order system, please click Create Account and enter the required information. Once your account is created you will be able to request transcripts online and track the status of your orders. Need Help? Converse does not issue un-official transcripts.

Upon completion of the course, you can print your Professional Development Certificate from the Moodle e-learning site. It will also be automatically sent to you by email upon course completion.

We accept 2 methods of payment: credit card or school purchase order. Required textbooks are purchased separately. There is no financial aid available for these courses.

Textbooks are required and must to be purchased separately by the student. Please refer to the course syllabi for the respective course’s required textbooks. Do I need a graphing calculator for the Math courses? For classes MTE500 – MTE507 you do need a graphing calculator. The instructors use the TI-83 plus graphing calculator. You can use another graphing calculator model, but its steps may be different than the ones shown in the lessons. For MTE520 – MTE522 you do not need a graphing calculator.

You may request a full refund within seven business days of registration – provided you have not begun any coursework in Moodle. After seven business days following registration, no refunds will be issued regardless of whether you have accessed the course in Moodle. Once you have begun the course in Moodle, regardless of your registration date, no refunds will be issued. Please contact Amy Raffo (amy@teacherstep.com) to request a refund.